How to Create a Slack Channel for Triton ULTRA (On-Prem) Alerts

Step 1: Create a New Channel in Slack

1. Open Slack and click on “Channels ” in the sidebar.

2. Choose "Create Channel" under Create.

3. Choose "Blank Channel" and click on Next

5. Choose the following:

   1. Channel name: (ex. triton-alerts)

   2. Visibility: Public or Private based on your preference

   3. Click Create to finalize.

Step 2: Locate the Channel

• Once created, navigate to your new channel listed in Channels:

• Click into the Channel “e.g. Triton Alert Channel” to open the Channel page.

Step 3: Click on the "three dots" on the top right corner, and click on "Edit Settings"

• Click on "Integrations" and choose "Send emails to this channel"

• Copy the email address shown (e.g., <[email protected]>).

Step 4: Add the Email to SMTP Settings of Your ULTRA Sensor.

1. Log in to the IP Address of the Sensor.

2. Go to the Platform Integration > SMTP Settings.

3. Click "Enable".

4. Enter Your SMTP Settings (contact Triton support if you need help getting this):

   1. Email Provider: Choose your provider (if listed), or enter settings manually:

      For Gmail:

      • Host: smtp.gmail.com

      • Port: 587

      • Security: TLS

      • User: your full Gmail address

      • Password: use a Gmail app password (not your regular password)

        • Gmail - how to set up an app password: https://support.google.com/mail/answer/185833?hl=en

      For Outlook/Office365:

      • Host: smtp-mail.outlook.com

      • Port: 587

      • Security: TLS

      • User: your full Outlook/Office365 email

      • Password: use an Outlook app password

        • Outlook - how to set up an app password: https://support.microsoft.com/en-us/account-billing/how-to-get-and-use-app-passwords-5896ed9b-4263-e681-128a-a6f2979a7944

   2. Sender: Usually the same as your "User" email.

   3. Recipient: Enter the email address from Slack.

5. Press Save.

6. Press "Test" to verify functionality.

Step 5: Enable Alerts

1. Navigate to Actions > Action Settings, then click "set" under email for the desired events (e.g., Vape, THC< Aggression, Tamper).

2. Click the Save All button.

Step 6: Repeat for Additional Devices

1. Tip: use the bulk config function to add this feature to speed up deployment

   How to Use the Bulk Configuration Feature on Triton ULTRA

• Be sure to name each sensor under Device Settings > Device Info to be alerted to the correct sensor location.