Triton Pro Documentation

1. Professional Onboarding Included

Every Triton Pro is purchased with a Triton Cloud license which includes full professional configuration and onboarding. Triton will set up your Triton Cloud account and host a virtual training session to walk new users through the dashboard and alert management.

2. Download and Use the Cloud Setup Sheet

In your onboarding email from Triton, you’ll receive:

• A link to the Triton Pro Cloud Setup Excel Sheet

• Tracking information for your shipment

As you install each sensor, record:

• Device name/location (i.e. friendly name - ex. Girls Bathroom First Floor)

• MAC address (same as Device ID)

• Alert recipient details (name, email, phone number)

Keep this sheet up-to-date during installation, as it will be used to configure all devices in Triton Cloud.

3. Device Placement/Firewall Configuration:

Please ensure:

• The installation and placement guidelines are followed for optimal accuracy.

  Triton Pro Installation/Device Placement Guide

• The network is properly configured per the firewall setup guide so the sensors can communicate with Triton Cloud.

  Triton Cloud Firewall Guide / Troubleshooting

4: Submit the Completed Setup Sheet

Once all devices are installed and online, email the completed Excel sheet to [email protected]. Triton will use this to configure your Triton Cloud account and finalize the setup.

Devices will not register to Triton Cloud until they are:

1. Physically installed

2. Plugged into the network

3. Connected to the internet with firewall settings properly configured

Note: Triton will take care of all initial set up and configuration of the Triton Cloud, but after an account has been set up, please refer to the below information for using Triton Cloud.