How To Sign Into Your MyCanvas Connect Account Using MFA

Follow this guide to securely access your account by verifying your email and saving your login credentials. These steps ensure a smooth authentication process for your registered device.

Digital Skills
12 steps
2 minutes

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Multi-Factor Authentication (MFA) Now Required in MyCanvas

As part of our commitment to meeting legislative requirements, security standards, and institutional policies, MFA is now required within the MyCanvas environment for all accounts in MyCanvas Connect and for non-Mohawk College email accounts (guest accounts) in MyCanvas.

**What is MFA?**\ \ MFA is an increasingly common security measure that requires users to provide two or more forms of verification when signing in to an online platform.

**How does MFA work in MyCanvas?**\ \ In the MyCanvas scenarios listed above, users will enter their password and then be prompted to confirm their identity using a mobile authentication app or another approved verification method.

**What are the supported MFA options for MyCanvas users?** - Microsoft Authenticator app - Google Authenticator app - Apple iOS Passwords app - Any other two-factor authentication app that supports Time-based One-Time Passwords (TOTP) - Via [browser extension](https://authenticator.cc/) - A programmable hardware token (such as devices from Token2, Protectimus, Feitian, or Yubico)

**Other Helpful Information** - At present, there is no option in MyCanvas for two-factor authentication (2FA) code by phone call, text message (SMS), or email.

**Before you try to access MyCanvas:**\ Download one of the available Authenticators mentioned above. (see example of the Authenticator App icon for cellphones)

Click the Login Email field

Click "Log In"

Scan the QR Code that populates on your screen (see example)

Click the Verification Code field and select "Remember this computer"

Input the 6 digit number that's provided to you from the Authenticator App and Click "Verify"

Once verified you land on the Dashboard of MyCanvas Connect