How to Pre-Book Telephone Interpreting

A Telephone Interpreting session can be pre-booked using WordSynk. This is a cost-effective solution in comparison to face-to-face bookings and can suit a large number of situations. It is recommended you pre-book a Telephone Interpreting session when rare languages are needed to ensure someone is available on the date and time required.

Louise Pancholi
19 steps
49 seconds

Wordsynk

Click "Create Master Booking" in the top right hand corner.

Start typing the Business Unit (Court) you wish to create the booking under.

If the Business Unit does not appear you may not have access to it. Please contact thebigword Customer Services team at [MoJInterpreting@thebigword.com](mailto:MoJInterpreting@thebigword.com) to configure your access accordingly.

Click the "Requested By" field.

Select the user who is requesting this booking to be created, if you are creating a booking on behalf of someone else. Otherwise, please select your name.

Click "Create Booking"

Click the "Select service type" field.

Select the Service Type

Click the appropriate Appointment Type.

Click the "To Language" field and start typing the language you require for this booking.

Select the language.

Click on "Add Appointment"

Select the date(s) of the appointment

Select the start time in hours and minutes.

Select the end time in hours and minutes.

Click on "Add Appointment"

Select the onsite contact name.

Enter any mandatory reference details.

Click on "Save Booking"

Click on "View Booking"

How to Pre-Book Telephone Interpreting

Louise Pancholi
19 steps
49 seconds

Wordsynk

Click "Create Master Booking" in the top right hand corner.

Start typing the Business Unit (Court) you wish to create the booking under.

Click the "Requested By" field.

Select the user who is requesting this booking to be created, if you are creating a booking on behalf of someone else. Otherwise, please select your name.

Click "Create Booking"

Click the "Select service type" field.

Select the Service Type

Click the appropriate Appointment Type.

Click the "To Language" field and start typing the language you require for this booking.

Select the language.

Click on "Add Appointment"

Select the date(s) of the appointment

Select the start time in hours and minutes.

Select the end time in hours and minutes.

Click on "Add Appointment"

Select the onsite contact name.

Enter any mandatory reference details.

Click on "Save Booking"

Click on "View Booking"