Submit Feedback and Request Application Support
Louise Pancholi
9 steps
26 seconds
Wordsynk
1
Navigate to the WordSynk portal.
2
In the bottom right corner of the browser window, click on the "Support" icon.
Tip! When an agent is online and available to help, the icon will show 'Chat' instead. Simply enter your details to start the live chat.
3
Select "Interpreting Support Query" from the options below.
4
Populate each field with the details, then from the list of applications choose "WordSynk 2.0".
5
Select "WordSynk 2.0" from the list.
6
Select the contact reason: "Application Support" if technical support is needed, or "Provide Feedback" to leave feedback on a booking.
7
If you selected "Provide feedback", select the Feedback Reason from the drop-down list.
8
If you are providing positive feedback, please select Positive Feedback. Otherwise, please select the option which best reflects the nature of your feedback or complaint.
9
Include any attachments and click "Send". You will receive confirmation of your submission by email. Further updates will follow by email.
Submit Feedback and Request Application Support
Louise Pancholi
9 steps
26 seconds
Wordsynk
1
Navigate to the WordSynk portal.
2
In the bottom right corner of the browser window, click on the "Support" icon.
Tip! When an agent is online and available to help, the icon will show 'Chat' instead. Simply enter your details to start the live chat.
3
Select "Interpreting Support Query" from the options below.
4
Populate each field with the details, then from the list of applications choose "WordSynk 2.0".
5
Select "WordSynk 2.0" from the list.
6
Select the contact reason: "Application Support" if technical support is needed, or "Provide Feedback" to leave feedback on a booking.
7
If you selected "Provide feedback", select the Feedback Reason from the drop-down list.
8
If you are providing positive feedback, please select Positive Feedback. Otherwise, please select the option which best reflects the nature of your feedback or complaint.
9
Include any attachments and click "Send". You will receive confirmation of your submission by email. Further updates will follow by email.
