Triad Bright Futures Parent Help Ticket
Priscila Omilion
10 steps
24 seconds
Happyfox
1
Navigate to [https://triad-upk-metrixiq.happyfox.com/home/](https://triad-upk-metrixiq.happyfox.com/home/)
2
Click on the hamburger menu on the corner.
3
Click "Get Help"
4
Please enter your full name and email. While your phone contact is optional, we highly encourage to provide it in case you require a phone call.
5
Click "Parent" on the category menu.
6
Select the question type you are reaching out about.
7
Please enter the child's birthdate. Please also add their name, this will make the assistance process more straightforward.
8
On the subject field add the main issue you need assistance with. On the message field, please input a more in-depth description of your inquiry.
9
You will have to complete a captcha verification.
10
Once you complete that step, you'll be able to submit your ticket by clicking on "Create ticket"
Triad Bright Futures Parent Help Ticket
Priscila Omilion
10 steps
24 seconds
Happyfox
1
Navigate to [https://triad-upk-metrixiq.happyfox.com/home/](https://triad-upk-metrixiq.happyfox.com/home/)
2
Click on the hamburger menu on the corner.
3
Click "Get Help"
4
Please enter your full name and email. While your phone contact is optional, we highly encourage to provide it in case you require a phone call.
5
Click "Parent" on the category menu.
6
Select the question type you are reaching out about.
7
Please enter the child's birthdate. Please also add their name, this will make the assistance process more straightforward.
8
On the subject field add the main issue you need assistance with. On the message field, please input a more in-depth description of your inquiry.
9
You will have to complete a captcha verification.
10
Once you complete that step, you'll be able to submit your ticket by clicking on "Create ticket"
