Arquella

Creating user accounts on Arquella Connect allows you to maintain proper role-based access control, ensuring that every member of your team has the tools they need without compromising sensitive information. This efficiency leads to better workflow management and enhances team collaboration.

Below, we'll guide you through creating a new user and assigning role permissions.

Creating a New User on Arquella Platform

It’s common for users to need password resets—whether due to forgotten passwords or as a security precaution. Arquella Connect makes it simple for care home managers to reset a password and get users back up and running in no time.

Follow these steps to reset a password quickly and securely.

How To Reset A Password On Arquella Connect

Managing team access in a care home environment can often be challenging, particularly when team members need access across multiple sites. Arquella Connect offers a simple way to update user details, including changing their assigned sites.

Follow these steps to ensure your team members have the correct permissions.

Editing User's Site Access in Arquella Connect

For care homes, organising nurse call system units into logical groups can enhance response times and simplify operations. With Arquella Connect, you can easily create new groups for your nurse call devices, especially useful for managing nurse calls raised within specific areas.

Below, we'll guide you through the steps to create a new group.

Creating a New Group in Arquella Connect

Arquella Connect

This guide offers a straightforward process for resetting your password on Arquella Connect, ensuring you can regain access quickly and securely. It provides step-by-step instructions that are easy to follow, making it accessible for users of all skill levels. By using this guide, you can enhance your account security and minimise potential disruptions in your access to the platform.

This guide provides the process for creating and managing groups within the Arquella Connect platform. When devices are grouped it means that if a call is raised on one, you can reset the call on any of the other devices within the group.

E.g.: You have a call point in Bedroom 1 and a call point in the En-suite for Bedroom 1. You can group these devices so that if the resident raises a call within the en-suite you can attend the call or reset the call using either call point.

This guide provides a straightforward process for editing user details in Arquella Connect, making it essential for anyone managing team access and site assignments. By following these steps, you can efficiently update user information, particularly in multi-site environments, ensuring that team members have the correct access and roles. This resource is invaluable for administrators seeking to maintain an organised and functional user management system.

This guide provides a straightforward process for creating a new user on the Arquella platform, ensuring users can easily gain access to necessary applications based on their roles. By following these steps, you can efficiently set up user accounts for Managers, Carers, or Maintenance personnel, allowing them to access the features they need. It's an essential resource for administrators looking to streamline user management and enhance team collaboration on the platform.