A few things to keep in mind for Canadian transactions:
When Requesting Payment we can only process ACH, Checks cannot be sent out yet.
The processing software is already set up in your account! To view, go to Software Settings > Auction Settings > Payment.
We do not yet offer card readers in Canada.
Text-to-Give is now available in Canada! Use the 855 number located on your home page under Important Links.
We accept Visa and Mastercard. The credit card has to be branded with the Visa or Mastercard Logo. The system will not accept a Debit card that asks for a PIN.
The CVV code is required on text to give and ticket pages because we do not store credit cards.
Zipcode or Billing Postal Code is required when adding a credit card to the bidder's record.
On the signup page, when Canada is selected, the merchant percentage charged will be 3.59%.
We recommend charging your bidders 3.724% to ensure you receive your full purchase price or donation amount.
If you want to push your credit card fees to your bidders you can do this under Software Settings > Auction Settings > Payment, Capture CC Fees - 3.724%.
Keep in mind there are no foreign transaction fees if the account is set up as a Canadian account, charging in CAD.