How to Solve Connection Issues with Your Bank Account on Trustii
Sometimes, candidates may encounter difficulties when attempting to connect their bank account to Trustii. However, there are several simple steps you can follow to resolve these issues and continue the rental process with peace of mind.
Check the Error Message
The first step is always to carefully check the error message you receive when trying to connect. This message can indicate whether the credentials are invalid or if there is an accessibility issue with the financial institution.
Verify Your Login Information
If the error message indicates invalid credentials, make sure to enter your username and password correctly. If necessary, change your password in your personal banking application.
Try Again Later
If the error message indicates an issue with the financial institution, it is advisable to try again later. A technical problem may be blocking your connection attempt, but such issues typically resolve themselves over time.
Contact Trustii Support Service
If you still encounter connection difficulties despite these steps, do not hesitate to contact Trustii support service for further assistance. You can submit a ticket directly from your Trustii account or send an email to support@trustii.co. Be sure to include one or more screenshots of the error message encountered; this will help the support team diagnose the problem more quickly and provide you with effective assistance.