SME User Guide

  • EntrataEntrata
  • ProspectportalProspectportal
  • ResidentportalResidentportal


Edit to Allow All Payment Types a Certified Funds Account

Entrata
8 Steps
Kristina Super

Re-associating a resident's payment

Entrata
9 Steps
Kristina Super

Guide: Employee Online Apartment Application Process

Entrata
16 Steps
Kristina Super

GPR Review - Fixing Out of Period Rent

Entrata
17 Steps
Bryan Kulbacki

How to Update Unit Type and Update Pricing

Entrata
21 Steps
Sandy Padilla

Creating a Property Rent Special

Entrata
19 Steps
Kristina Super

How to Add a Unit Specific Special

Entrata
26 Steps
Kristina Super

How to Add Variance Notes when Variance Note box does not show in Entrata

Entrata
10 Steps
Bryan Kulbacki

How to Bulk Edit Renewal Increases

Entrata
14 Steps
Sandy Padilla

Editing Property tour calendar availability and hours

Entrata
11 Steps

Processing rentable items for a new move-in, renewal, or a current resident once the item has been assigned.

Entrata
5 Steps
Sandy Padilla

How to Place a Rentable Item on Notice and Process Move-Out

Entrata
10 Steps
Sandy Padilla

Step-by-Step Guide: Adding a Rentable Item and Addendum to a Lease

Entrata
22 Steps
Sandy Padilla

Step-by-step guide for updating market rent

Entrata
50 Steps
Sandy Padilla

Step-by-step guide to add an Out of Office PO and Invoice Approver on your behalf

Entrata
14 Steps
Kristina Super

Updating Maintenance On-Call Tree

Entrata
14 Steps
Bryan Kulbacki

How to Temporarily Remove a Team Member from the On-Call Tree for Vacation

Entrata
6 Steps
Bryan Kulbacki

PO and Invoice errors "Failed to insert order headers" or "AP payee account is not synced to the invoice"

Entrata
14 Steps
Sandy Padilla

How to Add a Saved Bank Account to be your Refund Account on the Resident Portal for ACH Refunds

Residentportal

Completing the Financial Move-out Process for Roommates with or without ACH

Entrata
7 Steps
Kristina Super

How to Add a Roommate Amendment Document to a Modified Resident Account

Entrata
18 Steps
Kristina Super
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