What is it?

    The Tickets area of CommandCenter will be helpful for you if you offer products or other types of low-contact services to clients. Rather than submitting Feedback- which is more like a review that does not need a response- the purpose of a ticket is for you to respond with an answer.

    How do I use it?

    Customize and publish your Ticket form.

    How to Create a Public Ticket Form in Airtable

    Review tickets as they come in!


    TEAM Airtable Users & Above: Set up an automation to respond to clients easily!

    How to Create an Automation for Ticket Response in Airtable

    Usability Checklist

    Have you done all of this?

    1. Decided what you want to ask on your Ticket form

    2. Customized your form & published it

    3. Began sharing your Ticket form to your customers / worked it in to your client experience

    4. Set up your automation for response

    How do I print it?

    Print View

    How do I share it?

    For anyone that you want to have access to this information, whether personal or business, you'll share the "Client Work" interface with them.

    How to Share an Airtable Interface and Manage Access
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