Admin Guide | Rzilient Platform
Rzilient
Find out how to make the most of the Rzilient platform.
Should you have any questions, do not hesitate to reach out to our Customer Success team: csm@rzilient.club — we would be happy to help!
1. Get started
Activate your Rzilient account
Login
Set up your profile
Change language
Update your company profile
Create your sites and departments
Add/edit your sites
Add departments
Add your users to the platform
There are two ways to add new users to your account:
Upload Multiple Employees
Upload Single Employee
Invite employees to activate their account on the platform
Assign departments / working sites to employees
Assign departments / working sites to employees
Add your team's equipment
🎉 Please note that if your subscription gives you access to an MDM service, your fleet will automatically be uploaded.
Upload your fleet
Add your equipment in stock
📦 Do you have any unused equipment in stock? Add them to the platform and assign them to your next employees!
Create a stock account
Assign a manager role
Change a user's role/rights on the platform
2. Daily Use
Onboard a new employee
Easily prepare your new employee's arrival — and make sure their devices are up and running.
Onboarding of a new employee
Offboard an employee
Plan your employee's departure, and make sure their equipment is clean and ready to be reassigned.
(old) Offboarding of an employee
Define an user's catalogue view
In order for your employees to purchase equipment on their own, you need to choose which devices to put in their catalogue.
Add a product to your favorites in the catalog
Purchase equipment
For an existing employee, or for your stock:
Place an order
To purchase equipment for a new employee, please use the onboarding process:
Onboarding of a new employee
Approve or reject orders
Approve or reject orders
See invoices
See the order's history
See the order's history
Manage your fleet
From the platform, you can manage your entire fleet
Fleet management
3. Contact our IT support team and follow up with tickets
Our experts are available:
💬 Via chat on the platform
📞 By phone: 🇫🇷 +33 1 76 41 13 37 | 🇺🇸 +1 866-995-3341
✉️ By mail : it-support@rzilient.club