BCause Customer Knowledge Center

    It's never been easier to learn how to shop with BCause.

    Check out the helpful guides below to learn how to use all the features available at your fingertips. Don't see a tutorial you would like? Reach out to [email protected] and we will be happy to provide a walkthrough of any of our services for you.

    Happy learning,

    Mitch Hawes

    Owner, BCause

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    The Basics

    From creating an account, adding products to your cart, editing your cart and checking out. Below are some easy-to-follow tutorials that will have you shopping up a storm on BCause in no-time.

    Create an Account on BCauseHow to Shop on BCauseHow to Checkout on BCauseHow to Edit/Cancel or Reorder on BCause

    BCause Box Program

    Want to learn how to subscribe to the BCause Box Program or manage an existing BCause Box subscription? See the tutorials below

    How to Subscribe to the BCause Box ProgramHow to Pause a BCause Box SubscriptionHow to Cancel a BCause Box SubscriptionHow to Reactivate a BCause Box SubscriptionHow to Add and Remove One-Time Products to Your Upcoming Subscription DeliveryHow to Change Your Subscription Product or Charity PartnerChange Subscription Box Frequency

    Store Credit, Gift Cards & Subscriptions

    Have some BCause Bucks burning a hole in your pocket and want to learn how to use them? What about a gift card? Want to set up a recurring subscription order so you can receive auto-deliveries? Check out these great tutorials.

    How to Check & Use Your Store CreditHow to Create a Favourites List on BCause

    Customer Service

    Have a suggestion for a product we should start carrying at BCause? Was there an issue with your order and you need some help? We've got the solutions for you.

    How to Request a ProductCustomer Service Support