C-COM is a contract administration system specified in your contract for performing various contractual actions.

Consult the user guides below for guidance on how to use C-COM:

Submitting a diary

Adding a risk and sending an early warning

Adding an event and submitting a claim

Submitting a proposal for an instruction

Sending an instruction

Responding to contractor's claims & proposals

Approving/Rejecting a diary

Approving/rejecting responses to claims and proposals

The employer's supervisor reviews diaries submitted by the contractor and either approves or rejects them.

The contractor adds events when he experiences delays. Once an event has been added the contractor can submit a notice of claim and thereafter a claim if he wishes to do so.

The employer releases or stops the engineer's approval of claims and proposals

Contractors must submit a site diary for every working day.

The contractor submits a proposal for instructions issued by the engineer which require a proposal.

Contractors as well as the engineer add risks to the Risk Register when they become aware of any potential delay and can send early warnings about these risks.

The engineer sends instructions of various types to the contractor

The engineer must respond to final claims as well as requested proposals received from the contractor

C-COM for FIDIC How-To Guide

Contractor

Engineer

Employer