Go to the CityView Portal Register
Enter your email address and create a password (passwords are case-sensitive)
Complete your profile information (see slices below for guidance)
Verify your email to activate your account. Please allow 3–5 business days for items or legacy licenses to appear under “My Items.” If not visible after that, contact [email protected].
Go to the CityView Portal
Click Sign In
Enter your email and password
Click Login
Begin at the CityView Portal
Click Forgot Password on the login page
Enter your registered email
Check your inbox for the reset link
Create a new password and sign in again
You can use CityView to check complaints about:
Abandoned or Vacant Property – Properties left unmaintained or unsecured.
Business Registration – Businesses operating without proper registration.
Exterior Property Maintenance (Trash, Debris, Litter) – Accumulation of waste or improper storage.
High Weeds and Grass – Excessive vegetation violating city standards.
Outdoor Storage of Furniture & Household Items – Indoor items stored outdoors.
Property Maintenance (Residential or Commercial) – General property condition issues.
Rental Property Violations – Issues with required rental permits or inspections.
If your concern is not listed, it can likely be submitted through Fix It! Lancaster.
CityView allows you to:
View details of the complaint.
Upload corrective documentation.
Communicate with Code Enforcement staff.
Please note, you must pay the appeal fee to prior to submitting an appeal.
Log into the CityView Portal
Pay the appeal fee
Click Submit Appeal Comments and search for your case number
Upload the required documents
Submit your appeal for review
Log into the CityView Portal
Under Code Enforcement, select Search Case
Enter the case number, address, or keyword
Select the case you would like to review from the results
Select any Activities or Actions you are seeking approval(s) for:
I own a property and would like to rent it out to a tenant for housing – Select the Rental option.
I am opening a mobile food truck/pulled unit – Select the Business option.
I want to apply for an on-street handicapped parking space – Select the Handicap Parking option.
I want to be the resellers (antique dealers, salvage dealers, junk or second-hand dealers, pawnbrokers), for door-to-door sales, and for transient merchants – Select the Vendor & Peddler option.
I want to apply for fire alarm license – Select the Business option, and select the appropriate Fire License in the next step.
I am opening a restaurant – Select the Business option.
I am opening a body art facility – Select the Body Art & Tattoo Piercing option.
I am body art or tattoo piercing artist – Select the Body Art & Tattoo Piercing option.
I am raising honeybees – Select the Business option, and select Health – Honeybee in next step.
I am registering or changing a business license – Select the Business option.
I am opening a childcare facility – Select the Daycare option.
I am opening a new business – Select the Business option.
I want to be a plumber – Select the Plumbing Contractor License option.
I want to transfer my plumbing license issued from Harrisburg, York, or Reading – Select the Plumbing Contractor License option.
Log into the CityView Portal
Click Apply for a License
Select the license type
Add Contact Information (Please note that each license must have one designated “License Holder.” Only the License Holder account is able to renew the license and pay any outstanding fees. Additional users may be linked as “Contacts” to help manage license information and access)
Upload required documents
Pay applicable fees
Log into the CityView Portal
Click on My Items
Click on Expand All
Go to applications that says incomplete in status
Click on Upload Submittals
A page will open for that permit called License Application Submittals
The license number will be shown at the top
Go to documents that need to be changed
You will be able to tell by the status
Click on Upload Documents at the bottom of the screen
Sign in to CityView at https://cityview.cityoflancasterpa.gov/
Follow the steps below:
Log into the CityView Portal.
Click “My Items” – If your license does not appear under “My Items,” please contact us at [email protected]
Expand “My Business License Applications” or “My Contractor License Application.” Your license number (format: LCxxxxxxxx) should appear, along with the options “Add Fees to the Shopping Cart” or “Pay Fees.”
Click the license number to view or upload required documents
Pay applicable fees
IF YOU CANNOT FIND YOUR LICENSE UNDER “MY ITEMS,” PLEASE FOLLOW THE STEPS BELOW:
Select “Portal Home” from the top ribbon.
Under “Licenses”, select “License Search”.
Search for the license number or name shown on your renewal letter.
Select your license from the drop-down list, then click “Go!”
On the License Application Status page, scroll down to locate the “Fee” panel.
Check the owing fee, then select “Add Fees to My Cart”.
Scroll back to the top ribbon and select “My Shopping Cart”.
If you have multiple items in your shopping cart, make sure to check the box for the fee(s) you would like to pay, then select “Make Payment” at the bottom.
On the payment page, enter your payment information to complete the transaction.
A: There are two common reasons:
Your fee may still be under review. In some cases, the amount displayed is only an estimated fee. Once a clerk completes the review and finalizes the fee, you will be able to add it to your shopping cart and proceed with payment.
A previous payment session may still be active or timed out before the payment was completed. Once you select “Make Payment” and are redirected to the payment information page, the fee panel will be temporarily locked for approximately 30 minutes. During this time, the fees cannot be added to the shopping cart again or paid through another session.
If you have already received an invoice, you are most likely experiencing the second scenario. In this case, please wait approximately 30 minutes and try again later. If the payment was not successfully completed, please wait approximately 30 minutes and try again. The fee panel should automatically refresh and become available again.
Have questions? Email [email protected].