Client Support-CareMount

    Welcome to your CareMount guide!

    Department: Client Support

    Introduction

    CareMount Medical operates as a health care center. The center specializes in internal medicine, obstetrics and gynecology, pediatrics, urgent care, radiology, neurology, cardiology, orthopedic, dermatology, gastroenterology, as well as pain management services. CareMount Medical serves patients in the State of New York and is now part of Optum.

    Essential duties and responsibilities include:

    1. Providing prompt and accurate responses to manager and supplier questions, concerns, and requests via email, chat or phone.

    2. Checking all emails to determine if action is needed.

    3. Scheduling interviews in ManageRight.

    4. Opening orders

    CareMount Order Approval Process

    We receive a filled out grid, we open order in Manage Right and approve and it then moves to the final approval (level 2) which is Tiffany Ward or Cyndi Palmer. Only one of them (Tiffany or Cyndi) need to approve for the order to go live. If the directors aren’t approving, after 48 hours please email them to move it along and copy Samantha Tartaglia. [email protected]

    Agencies that support CareMount

    Access Staffing

    Aerotek

    Brookdale Associates

    Brooke Street

    Classic Westchester

    Ethan Allen

    White Cap

    The Ouimette Group

    Zing Recruiting

    Career Nation

    Noor Staffing

    Human Hires LLC

    Green Key

    Norman Staffing

    Advantis Medical Staffing

    Staffactory

    Cogent

    See documents labeled "CareMount Supplier Key Contacts", "CareMount order cheat sheet", and "CareMount notes" for more information and best contacts.

    Step by step guides.

    How to Create a Temp Order in Manage-Right-CareMountHow to add suppliers and approve the order to make it open for CareMount candidates. How to Cancel an assignment and reopen the order in Manage-Right-CareMountApproving a Hire and Creating an Assignment in Manage-Right-CareMountHow to close an order for CareMount/Optum in Manage RightHow to schedule a CareMount Interview/Pre-Screen on Manage-RightHow to Generate an Excel Timesheet Report of timesheets pending approval for CareMount from Manage-Right.Running an Ad-Hoc Report for CareMount Monthly FTE report