Client Support-Verra Mobility

Welcome to your Verra Mobility guide!

Department: Client Support

Introduction

Verra Mobility enables smarter roadways by providing integrated technology to manage tolls, violations and vehicle registrations for their commercial customers – rental car companies, fleet management companies and large fleet operators. They also work with government customers (municipalities and school districts) by installing photo enforcement technology to enhance road safety. These include red light, speed, school bus stop arm, and bus lane cameras.

 Essential duties and responsibilities include:

1. Providing prompt and accurate responses to manager and supplier questions, concerns, and requests via email, chat or phone.

2. Opening Orders

3. Order Management

See documents labeled "Verra Mobility Work Flow ", "Verra Mobility Notes" and "Verra Mobility Cheat Sheet" under Training Portal>Client training documents for detailed information.

Step by step guides.