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Purpose

This corrective action plan (CAP) template is designed to provide a clear and structured approach for addressing non-conformities or issues that have been identified within an organization's operations. The purpose of this plan is to identify the root cause of the issue, implement corrective actions to address the problem, and prevent recurrence of the issue in the future.

Scope

This CAP template applies to all staff and stakeholders involved in the corrective action process. It is designed to ensure that all corrective actions are effectively managed and resolved in a timely and systematic manner.

Procedure

Issue Identification

• Define the issue or non-conformity.

• Determine the scope and severity of the issue.

• Establish an action plan timeline.

Root Cause Analysis

• Investigate the cause(s) of the issue.

• Identify contributing factors that led to the issue.

• Develop an action plan to address the root cause(s).

Corrective Action Plan Development

• Develop a detailed corrective action plan that addresses the root cause(s) and contributing factors. Build Scribes to document each process of the action plan and insert in the placeholders below.

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  • Process 3: Description

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• Identify who will be responsible for implementing each corrective action and assign accordingly.

• Assign a target completion date for each corrective action.

Implementation and Monitoring

• Implement the corrective action plan.

• Monitor progress and document results.

• Take additional corrective actions as necessary.

Responsibilities

• The corrective action team is responsible for implementing and maintaining this corrective action plan.

• The quality assurance (QA) department is responsible for overseeing the corrective action process and ensuring that all stakeholders involved in the corrective action process are aligned and working towards the same goals.

Preventative Action Plan Development

• Identify measures to prevent the issue from recurring.

• Develop a preventive action plan that addresses these measures.

Verification and Validation

• Verify that the corrective actions have been implemented effectively.

• Validate the effectiveness of the corrective actions and preventive actions.

Reporting and Review

• Report the corrective and preventive actions to management.

• Review the effectiveness of the corrective and preventive actions.

This corrective action plan template provides a structured approach for addressing non-conformities or issues within an organization's operations. By following this template, organizations can identify the root cause of the issue, implement corrective actions to address the problem, and prevent recurrence of the issue in the future.