Frequently Asked Questions

    General Questions

    1. What is Agri-Trak?

    Agri-Trak is an online platform designed to help farmers manage their agricultural operations more efficiently. It provides tools for tracking crops, managing inventory, monitoring equipment usage, and more.

    2. How can I sign up for Agri-Trak?

    To sign up for Agri-Trak, please visit our website at [www.agri-trak.com](www.agri-trak.com). Click on the "Sign Up" button and follow the instructions to create your account or schedule a demo today.

    3. Is Agri-Trak free to use?

    Agri-Trak offers two subscription plans: Agri-TrakGO & Agri-Trak Enterprise. Our distilled version, (Agri-TrakGo) includes features that are primarily aimed at small farms with less than 20 employees. ATGO includes online support. Agri-Trak Enterprise offers additional functionality and support, including H-2A compliance and phone support. You can choose the plan that best suits your needs.

    Getting Started

    1. How do I sign in to the Agri-Trak website?

    To sign in to the Agri-Trak website, follow these steps:

    1. Visit [www.agri-trak.com](www.agri-trak.com).

    2. Click on the "Sign In" button at the top right corner of the page.

    3. Enter your username and password.

    4. Click on the "Sign In" button.

    If you don't have an account yet, you can create one by clicking on the "Sign Up" button and following the instructions.

    2. What if I forgot my password?

    If you forgot your password, you can reset it by following these steps:

    1. Go to the Agri-Trak sign-in page.

    2. Click on the "Forgot password?" link below the sign-in form.

    3. Enter the email address associated with your Agri-Trak account.

    4. Click on the "Reset Password" button.

    5. Check your email for instructions on how to reset your password.

    6. Follow the instructions provided in the email to reset your password.

    Account Management

    1. How can I update my account information?

    To update your account information on Agri-Trak, please follow these steps:

    1. Sign in to the Agri-Trak website using your username and password.

    2. Click on your profile picture or username at the top right corner of the page.

    3. Select "Account Settings" from the dropdown menu.

    4. Make the necessary changes to your account information, such as name, email address, or contact number.

    5. Click on the "Save" button to save your changes.

    2. Can I change my username?

    No, currently, it is not possible to change your username on Agri-Trak. We recommend choosing a username that you will be comfortable using for the long term.

    3. How can I cancel my Agri-Trak subscription?

    To cancel your Agri-Trak subscription, please contact our customer support team. They will assist you with the cancellation process and any other queries you may have.

    Troubleshooting

    1. I'm experiencing technical issues with Agri-Trak. What should I do?

    If you're facing technical issues with Agri-Trak, here are a few troubleshooting steps you can try:

    1. Refresh the page: Sometimes, a simple refresh can resolve temporary issues.

    2. Clear your browser cache: Clearing your browser cache can help resolve caching-related problems.

    3. Try a different browser: If the issue persists, try accessing Agri-Trak using a different browser to determine if the problem is browser-specific.

    4. Contact our support team: If none of the above steps resolves the issue, please reach out to our support team for further assistance. Provide them with detailed information about the problem you're facing, including any error messages you receive.

    If you have any other questions or need further assistance, please feel free to contact our support team ([email protected]). They will be happy to help you!

    User Tutorials

    Sign-In to Agri-Trak

    https://youtu.be/VsnN9NGg-tg

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