How to Access Help and User Guides

Assign Support Contacts

Manage Profile Groups

These Scribes cover user administration via the Framework. For user administration for specific systems, please consult the Scribe channel for the required system.

Create a New User (Framework)

Assign and Remove Roles (Framework)

Assign Profile Groups (Framework)

Assign Locations (Framework)

Reset User Password (Framework)

Add and Edit Wards (xClean)

Add and Edit Rooms (xClean)

Manage Wards and Ward Configuration (menuPick)

Manage Rooms and Beds (menuPick)

Add and Edit Wards (Helpdesk)

Add and Edit Rooms (Helpdesk)

Manage Helpdesk Locations

Zone Matrix

General Admin

Synbiotix Support

Help & Framework Administration

This guide provides step-by-step instructions on how to manage Helpdesk locations. It explains how to add, edit, and delete locations and sub-locations within the Helpdesk system.

This guide provides step-by-step instructions on how to assign support contacts in Synbiotix.

This guide provides step-by-step instructions on how to manage rooms and beds in the menuPick system. It covers adding new rooms and beds, editing existing ones, reordering rooms, and making rooms or beds inactive. If you need to organise and manage the rooms and beds in your hospital's locations, this guide will help you navigate the process efficiently.

This guide provides step-by-step instructions on how to add and edit wards in Synbiotix for use in the Helpdesk system.

This guide provides step-by-step instructions on how to manage wards and ward configuration in the Synbiotix menuPick system. It covers editing existing wards, adding new wards, and configuring wards for menuPick. It also explains the importance of certain fields and provides tips for using the system effectively. If you need to manage wards in Synbiotix, this guide will help you navigate the process efficiently.

This guide provides a step-by-step process to reset a user's password in the Synbiotix Framework.

This guide provides step-by-step instructions on how to assign profile groups to users in the Synbiotix Framework.

This guide provides instructions on how to set up and manage the zone matrix in the Synbiotix Helpdesk. The zone matrix determines the proximity of different zones and helps allocate tasks efficiently based on location. It also includes steps for adding, reordering, and deleting zones in the matrix.

This guide provides step-by-step instructions on how to create new users in the Synbiotix Framework. It covers everything from logging in to assigning roles or profile groups and locations.

This guide provides step-by-step instructions on how to add and edit rooms in Synbiotix for use in the Helpdesk.

This guide provides step-by-step instructions on how to assign locations to a user in the Synbiotix Framework

This guide provides step-by-step instructions on how to assign and unassign roles from a user in the Synbiotix Framework

This guide provides step-by-step instructions on how to manage profile groups in Synbiotix. By using profile groups, you can standardize the roles assigned to users and reduce the risk of incorrect role assignments. The guide covers adding, editing, and deleting profile groups, as well as assigning roles and users to profile groups.

Help & Framework Administration

General

User Administration

Location Administration

xClean

menuPick

Soft & Hard FM Helpdesks