How to Use the HT Support App

      The HT app provides users with an efficient way to submit various types of requests.

      In this guide, the videos and step-by-step instructions will walk you through the process of using the HT app to submit a ticket request, start a chat with a support technician and submit an employee onboarding request.

      Submitting a Ticket to our Support Team

      *Note: The current version of the HT Support app no longer asks you to select a ticket type.


      Starting a Chat with a Member of Our Support Team


      Submitting an Employee Onboarding Request

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