How to Use the HT Support App

      The HT app provides users with an efficient way to submit various types of requests.

      In this guide, the videos and step-by-step instructions will walk you through the process of using the HT app to submit a ticket request, start a chat with a support technician and submit an employee onboarding request.

      Submitting a Ticket to our Support Team

      *Note: The current version of the HT Support app no longer asks you to select a ticket type.

      How to Submit a Ticket Using the HT Support App

      Starting a Chat with a Member of Our Support Team

      How to Start a Chat with a Support Technician Using the HT Support App

      Submitting an Employee Onboarding Request

      How to Submit an Employee Onboarding Request Using HT Support App