Knowledge Base Article [Template]

      [DELETE AFTER READING: Here is a generic template that you can use to outline and share an FAQ page using Scribe. You can learn more about Scribe here]

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      Article Title

      Provide a clear and concise title that accurately reflects the content of the article.

      Introduction

      Provide a brief overview of the article content and what the reader can expect to learn.

      Body

      A. Problem statement

      Describe the problem or issue that the article will address. This should be a specific issue that your readers may be experiencing or need help with.

      B. Solution

      Provide a detailed explanation of the solution to the problem. This should include step-by-step instructions to help the reader understand how to solve the problem.

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      Outline each process so they're easy to follow. Like this:

      1. Solution #1

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      1. Solution #2

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      1. Insert your Scribe in the placeholder below.

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      C. Best practices

      Provide recommendations and best practices to help readers optimize the solution and get the most out of it.

      D. Troubleshooting

      List and hyperlink any common issues or challenges that readers may encounter when implementing the solution, along with troubleshooting tips to help them resolve the issue.

      • Troubleshoot process 1. Include a Scribe in the placeholder below.

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      • Troubleshoot process 2. Include a Scribe in the placeholder below.

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      • Troubleshoot process 3. Include a Scribe in the placeholder below.

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      E. Related articles

      Include links to related articles or resources that may be helpful to the reader.

      Conclusion

      Summarize the key points of the article and restate the solution to the problem. Encourage the reader to take action and implement the solution.

      Feedback

      Provide a way for readers to give feedback or ask questions about the article. This could be through a comment section or a contact form.

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