Mass Messaging Filters

    Below is a list of each Mass Messaging Filter for use in ClickBid. Note, some of these filters are specifically for text, and some for email.


    All Bidders - This will go to everyone who has a bidder number under Bidders > Manage Bidders. 

    • Bidders With Tag(s) - This filter will allow you to single out who you want to send a message to based on the tags assigned to them. (Tags are created under Bidders > Manage Bidders > Custom Tags)

      • If you only have 1 tag created, the option to select a tag will not be available. This filter will then send to all bidders with the 1 tag created.

    • Bidders At Table(s) - This filter will allow you to single out who you want to send a message to based on their table assignment. (Tables are assigned under Bidders > Manage Bidders)

    • Bidders Who Have Logged In - Any bidder with a "logged in" tag under Bidders > Manage Bidders. (logged in status is when they logged into the auction site for the first time either by registering to bid, logging in through the landing page, or clicking on the personal bidding link for the first time.)

    • Bidders Who Have Not Logged In - Any bidder who does not have a "logged in" tag (has not logged into the auction site by registering to bid, logging in through the landing page, or clicking on the personal bidding link for the first time.)

    • Checked In Bidders - This will go to the bidders who were checked in through the Butler at your event. 

    • Checked Out Bidders - This will go to your winning bidders who already paid for their items/donation (checked out)

    • Bidders Not Checked In- This will go to any bidder who was not checked in through the Butler. 

    • Bidders Not Checked Out (Silent/Quantity/Raffle/Live/Donation) - This will go to any bidder who still needs to pay for their winning items/donation/quantity item

    • Quantity Item/Raffle Purchasers/Donors/Winning Bidders - This will go to anyone who has made a donation only on the bidding site / purchased a quantity item/or won a silent auction item regardless if they have checked out or not checked out. 

    • Silent and Live Winning Bidders - This filter will go to anyone who won a Silent or Live Item. *Items must have a status set to closed in order to use this filter. 

    • Non-winning Silent Auction Bidders - This will go to anyone who bid on but did not win any silent auction items. 

    • Ticket Purchasers - This will go to your ticket purchasers.

    • Ticketed Guests - This will go to all your Ticketed Guests who have or do not have a bidder number.

    • Ticketed Guests no Bidder Number - This will go to your Ticketed Guests who do not have a bidder number.  This means you can email and text ticket purchasers without them having been assigned a  bidder number.  

    • All Bidders with No Card on File - This will go to your bidders who do not have their credit card already on file. 

    • Winning Bidders Not Checked Out & No Card On File - This will go to only those guests who won who do not have a credit card on file. 

    • Item Donors - This filter is only available for EMAILS. This will send an email to any donors listed under Items > Manage Donors.



    Ticket Purchase Specific Filters

    • Bidders with Tag(s) This filter is for Bidders who have tags. You will be able to send to 1 tag, multiple tags, or all tags at one time. This works with 'Send Text Now' & 'Save to Pre-Composed Texts. (if you choose 'Send a Single Text' it will go to the bidder number entered regardless of the tag selected.)

    NOTE: if you only have 1 tag created, the option to select a tag will not be available. This filter will then send to all bidders with the 1 tag created.

    • Bidders At Table(s) This filter is for Bidders who have table names/numbers assigned. You will be able to select  1 table tag, multiple table tags, or all table tags at one time.  This works with 'Send Text Now' & 'Save to Pre-Composed Texts. (if you choose 'Send a Single Text' it will go to the bidder number entered regardless of the tag selected.)

    • Ticket Purchasers, Ticketed Guests, and Ticketed Guests No Bidder Number Filters If you have multiple ticket pages you are now able to select which ticket page you would like to send the message to. You can select 1, multiple, or all. (If you only have 1 ticket page then you will not see the ticket page checkboxes)

    The shortcode [bdr] only works for the filter 'Ticketed Guests No Bidder Number'. This link can be used to send guests with no bidder number to have the bidder convert themselves to a bidder by clicking on the link. 

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