PUD Discounts

    Standard Operating Procedure (SOP) for Handling Partner Employee Shipping Requests

    Objective

    To establish a clear and consistent process for handling shipping requests from partner employees while ensuring the integrity of personal use discounts (PUD) and maintaining confidentiality of unique booking codes.

    Scope

    This SOP applies to all employees involved in processing shipping requests from partner employees.

    Definitions

    - Personal Use Discounts (PUD): Discounts offered to partner employees for shipping services.

    - Unique Codes: Internal codes created for booking purposes that are not to be shared with partners.

    Responsibilities

    - Account Managers: Approve discounts based on partner performance and engagement.

    Procedure

    1. Codes

    • 50%: 2024clubpro50ss

    • 40%: 2024clubpro40ss

    • 30%: 2024clubpro30ss

    • 20%: 2024clubpro20ss

    • International: 2024clubprointss

    • Merch Return: 2024clubpromerch

    2. Discount Application

    - Determine the applicable discount based on partner performance:

    - High Performing Accounts:

    • Ground: 50% off

    • Express: 30% off

    - Lower Performing or Unengaged Accounts:

    • Ground: 30% off

    • Express: 20% off

    - International Shipping:

    • All accounts: 20% off

    3. Code Utilization

    - Utilize the internal unique booking code for processing the request.

    - Ensure that the unique code is kept confidential and not shared with the partner.

    Compliance

    All employees must adhere to this SOP to ensure fair treatment of partner employees and uphold the integrity of the discount program.