Product Training Plan [Template]

      DELETE AFTER READING: Here's a generic template that you can outline and share with Scribe.

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      Introduction

      The purpose of this Product Training Plan Template is to provide a standardized approach to training employees on the features, benefits, and usage of a new product. By using this template, you can ensure that all employees receive consistent and comprehensive training, which will help to maximize the success of the product launch.

      Training Outline

      The following is a suggested outline for the Product Training Plan Template:

      1. Product Overview

      • Introduce the product and its purpose

      • Provide an overview of the product's features and benefits

      • Explain how the product differs from similar products on the market

      2. Target Market

      • Identify the target market for the product

      • Explain how the product meets the needs of the target market

      • Provide examples of customers who would benefit from the product

      3. Product Usage

      • Demonstrate how to use the product

      We recommend giving them a live demo, then creating Scribes so that employees can revisit the process flows. You can insert a Scribe in the placeholder below.

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      • Provide step-by-step instructions for product setup, installation, and configuration

        • Product set up

          Use Scribe to auto-generate a how-to guide for this process, then insert in the placeholder below.

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        • Product installation

          Use Scribe to auto-generate a how-to guide for this process, then insert in the placeholder below.

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        • Product configuration

          Use Scribe to auto-generate a how-to guide for this process, then insert in the placeholder below.

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      • Explain any potential issues or problems that may arise and how to troubleshoot them. See our troubleshooting template to include more detail.

      4. Sales and Marketing

      • Provide an overview of the sales and marketing strategy for the product

      • Discuss the target customer segments and channels

      • Explain how the product will be promoted and sold

      5. Support and Maintenance

      • Explain how to access product support and resources

      • Describe the maintenance requirements for the product

      • Discuss how to handle customer complaints and issues

      6. Training Assessment

      • Test employees on their knowledge of the product

      • Provide feedback and coaching to help employees improve their understanding of the product

      By using this Product Training Plan Template, you can ensure that your employees have a solid understanding of the new product and how to effectively market and sell it.