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    QA Plan Template

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    Project Name:

    Date:

    Introduction

    Purpose

    Outline the purpose of this document and clearly state which project or product it belongs to. We recommend linking to your project plan for better clarity.

    Scope

    Define which phases of the project your QA plan covers and summarize the document’s contents. It’s best to include a list for quick reference. Here’s an example:

    This plan encompasses all project phases, from requirements gathering to completion. It covers:

    • Roles and responsibilities.

    • QA processes.

    • Goals and metrics.

    • Risk management.

    Objectives

    Define 3–5 tangible goals for your plan to establish expectations from the start. This may include:

    • To maintain clarity and transparency.

    • To determine and achieve consistent quality standards.

    • To define standardized methods and tools for measuring quality.

    • To set realistic expectations.

    Roles and Responsibilities

    Project Team

    List the full names and job titles of your project team. If you want to include more details, such as contact methods and duties, it’s best to use a table. Here’s an example:

    Name: Julie Moore

    Job title: QA Lead

    Responsibilities: Oversees testing strategy and defect resolution

    Contact: juliemoore@emailprovider.com

    QA Team: List your QA team members.

    QA Processes and Protocols

    Processes and Methodologies

    Provide a quick overview of your process, and explain how your QA strategy fits in.

    Reviews and Audits

    Define how and when your team will audit the process and ensure all employees are following QA activities. 

    Testing Plan

    Testing Strategy

    Briefly explain your processes, such as manual or automated testing, and outline which phases you’ll cover (including alpha and beta). We also recommend listing the testing levels the plan includes, such as unit, integration, system, and user acceptance.

    Testing Scope

    Determine your testing plan’s limitations, including which features and functionalities will be reviewed and which will not. This is also where you’ll list specific exclusions, like operating systems you won’t support.

    Defect Reporting and Tracking

    Summarize your strategy for handling product defects. This should be a brief summary describing how to identify, track, fix, and report issues.

    Quality Metrics and KPIs

    Metrics and Measurements

    Provide a concise list of your QA metrics, including the measurement type you’ll use, the ideal value and which team member is responsible. A table is best for organizing this section.

    Data Collection Methods

    Describe how your engineers will collect and analyze QA data.

    Risk Management

    Risk Identification

    Identify the problems that could affect the QA process and their potential impact and likelihood. 

    Mitigation Strategies

    Outline actions to reduce or avoid risks. It’s best to write a specific strategy to address each issue separately.

    Contingency Plans

    Determine backup strategies if one of these situations arises. Contingency plans are generally considered emergencies, so you only need to create them for high-impact problems.


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    How to duplicate and use a Page template

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