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Project Name:
Date:
Outline the purpose of this document and clearly state which project or product it belongs to. We recommend linking to your project plan for better clarity.
Define which phases of the project your QA plan covers and summarize the document’s contents. It’s best to include a list for quick reference. Here’s an example:
This plan encompasses all project phases, from requirements gathering to completion. It covers:
Roles and responsibilities.
QA processes.
Goals and metrics.
Risk management.
Define 3–5 tangible goals for your plan to establish expectations from the start. This may include:
To maintain clarity and transparency.
To determine and achieve consistent quality standards.
To define standardized methods and tools for measuring quality.
To set realistic expectations.
List the full names and job titles of your project team. If you want to include more details, such as contact methods and duties, it’s best to use a table. Here’s an example:
Name: Julie Moore
Job title: QA Lead
Responsibilities: Oversees testing strategy and defect resolution
Contact: juliemoore@emailprovider.com
QA Team: List your QA team members.
Provide a quick overview of your process, and explain how your QA strategy fits in.
Define how and when your team will audit the process and ensure all employees are following QA activities.
Briefly explain your processes, such as manual or automated testing, and outline which phases you’ll cover (including alpha and beta). We also recommend listing the testing levels the plan includes, such as unit, integration, system, and user acceptance.
Determine your testing plan’s limitations, including which features and functionalities will be reviewed and which will not. This is also where you’ll list specific exclusions, like operating systems you won’t support.
Summarize your strategy for handling product defects. This should be a brief summary describing how to identify, track, fix, and report issues.
Provide a concise list of your QA metrics, including the measurement type you’ll use, the ideal value and which team member is responsible. A table is best for organizing this section.
Describe how your engineers will collect and analyze QA data.
Identify the problems that could affect the QA process and their potential impact and likelihood.
Outline actions to reduce or avoid risks. It’s best to write a specific strategy to address each issue separately.
Determine backup strategies if one of these situations arises. Contingency plans are generally considered emergencies, so you only need to create them for high-impact problems.
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