QA Plan Template
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Project Name:
Date:
Introduction
Purpose
Outline the purpose of this document and clearly state which project or product it belongs to. We recommend linking to your project plan for better clarity.
Scope
Define which phases of the project your QA plan covers and summarize the document’s contents. It’s best to include a list for quick reference. Here’s an example:
This plan encompasses all project phases, from requirements gathering to completion. It covers:
Roles and responsibilities.
QA processes.
Goals and metrics.
Risk management.
Objectives
Define 3–5 tangible goals for your plan to establish expectations from the start. This may include:
To maintain clarity and transparency.
To determine and achieve consistent quality standards.
To define standardized methods and tools for measuring quality.
To set realistic expectations.
Roles and Responsibilities
Project Team
List the full names and job titles of your project team. If you want to include more details, such as contact methods and duties, it’s best to use a table. Here’s an example:
Name: Julie Moore
Job title: QA Lead
Responsibilities: Oversees testing strategy and defect resolution
Contact: juliemoore@emailprovider.com
QA Team: List your QA team members.
QA Processes and Protocols
Processes and Methodologies
Provide a quick overview of your process, and explain how your QA strategy fits in.
Reviews and Audits
Define how and when your team will audit the process and ensure all employees are following QA activities.
Testing Plan
Testing Strategy
Briefly explain your processes, such as manual or automated testing, and outline which phases you’ll cover (including alpha and beta). We also recommend listing the testing levels the plan includes, such as unit, integration, system, and user acceptance.
Testing Scope
Determine your testing plan’s limitations, including which features and functionalities will be reviewed and which will not. This is also where you’ll list specific exclusions, like operating systems you won’t support.
Defect Reporting and Tracking
Summarize your strategy for handling product defects. This should be a brief summary describing how to identify, track, fix, and report issues.
Quality Metrics and KPIs
Metrics and Measurements
Provide a concise list of your QA metrics, including the measurement type you’ll use, the ideal value and which team member is responsible. A table is best for organizing this section.
Data Collection Methods
Describe how your engineers will collect and analyze QA data.
Risk Management
Risk Identification
Identify the problems that could affect the QA process and their potential impact and likelihood.
Mitigation Strategies
Outline actions to reduce or avoid risks. It’s best to write a specific strategy to address each issue separately.
Contingency Plans
Determine backup strategies if one of these situations arises. Contingency plans are generally considered emergencies, so you only need to create them for high-impact problems.
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