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Address:
Email:
Address:
Email:
Write a brief overview here.
How are you tracking success? List KPIs below and link to any tracking tools.
Goal 1
Metric
Goal 2
Metric
Goal 3
Metric
Goal 4
Metric
Outline SOPs for whatever technology you're using. We recommend breaking into phases. For example, here are a few phases for using the popular sales tool, Gong.
1. Review win/loss reports
Analyze your past deals to find that secret sauce behind what works in your business. Gong uses AI to analyze successful deal cycles, and pattern-matches behaviors from closed-won deals with deals in progress. Learn about number of contacts, deal length, number of calls, and more.
2. See how your stats stack up to best performing reps
Gong Stats take away the guesswork showing you your call stats such as talk time, how long you pause, ratio of customer vs you talking, etc. Gong will also compare your stats to the top performing reps on your team so you can use real data to try to improve your game.
3. Use Gong's red flag tracking
Gong has an algorithm that helps it detect when a prospect or customer has mentioned a red flag in an email and/or call. What's a red flag? Here are some examples.
“Although the team feels strongly about your products, they are unsure about the funding aspect of it.”
“I have talked to the decision-makers and they haven’t acted like they are interested at this time."
“This project has had to drop down the priority list.”
SOP Number 1
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