Table of Contents
Purpose
Scope
Responsibilities
Procedure
Maintenance and Reporting
Prohibited Behaviours
Signage and Notices
Review and Updates
To maintain a clean, safe, and hygienic environment for all employees and visitors by establishing clear guidelines for toilet use and etiquette in the workplace.
This SOP applies to all employees, contractors, and visitors using the toilet facilities provided on the company premises.
All Staff: Must adhere to the toilet rules outlined in this SOP.
All Staff: Responsible for routine cleaning (including a scrape of the toilet after use if necessary) and reporting any maintenance issues.
Management/HR: To ensure facilities are adequate and any breaches are addressed appropriately.
Toilets are for the intended purpose only. Misuse of facilities may result in disciplinary action.
Use toilets in a respectful and hygienic manner.
Report any blockages, leaks, or damages immediately to maintenance or management.
Flush the toilet after every use.
Use toilet paper responsibly and do not flush sanitary products or wipes.
Wash hands thoroughly with soap and water after use.
Ensure the sink area is left clean and dry.
Dispose of paper towels and sanitary products in the bins provided.
Do not spend excessive time in the toilets.
Avoid loud conversations or mobile phone usage in toilet areas.
Leave the space as you would like to find it – clean, dry, and tidy.
Any faults (e.g., broken locks, empty dispensers, odours, or plumbing issues) must be reported to [Facility Manager/Cleaning Supervisor/HR] immediately.
Cleaning checks will be carried out [e.g., hourly, twice daily] and logged.
Vandalism or deliberate misuse of toilet facilities.
Smoking or vaping in or near toilet areas.
Using workplace toilets for personal grooming for extended periods.
Consistent misuse or poor hygiene may result in disciplinary action.
Appropriate hygiene and etiquette signage should be posted in toilet areas to remind users of their responsibilities.
This SOP will be reviewed annually or as required to reflect changes in workplace policy or legislation.