What to do if your QuickBooks keeps shutting down? | Scribe

    Many users rely on QuickBooks for their accounting needs, but sometimes, it can throw certain bugs when you operate it. One such technical glitch is the QuickBooks keeps shutting down error. Such bugs can affect the critical data on your system. Due to this, it is important for the users to fix this error timely. Get to know some causes that can trigger this error in your QuickBooks. Move ahead, and you will also find some solutions that can help you fix the error easily.

    Major causes for the QuickBooks closing unexpectedly error

    • Any damage in the QBWUSER.INI file is a reason for this error to show up on your screen.

    • Users can also face the QuickBooks closing unexpectedly error when a company file exceeds the character limit or has any special characters.

    • The corrupted hard drive is also a major cause of this error to show up.

    • Damages in the Windows operating system are the root cause of this error.

    • Working on an older version of QB is also the cause of this error.

    Also Recommended: What is Error Code 80029c4a in QuickBooks?

    Refer to the solutions here and try to fix QuickBooks automatic shutdown error

    Below listed are some solutions. Improvise them on your desktop to get rid of the QuickBooks automatic shutdown error.

    Solution 1: Edit the QBWUSER.INI file's name

    • Look for this file. If you can't find the QBWUSER.INI file folder, navigate to the setting for enabling hidden files and folders.

    • Click on the file right now to select the rename option. Change the name of the file "entitlement datastore. ecml" and add the term old to your QBWUSER.INI file name.

    • Check if the error still happens on your PC using your QB.

    Solution 2: Obtain the QB updates

    • Open your QB and go to the help tab right away. To open the QB update window, select Update QB Desktop.

    • Then select Get Updates after selecting Update Now. The newest updates will now be downloaded by QuickBooks.

    • Restart your QB PC right away. Finally, it will need your confirmation before updating. Click Install Updates to upgrade your QB right away.

    In the next section, look at the instances when you can encounter this error in your QB desktop.

    When can you experience this error?

    • When users send large reports, they may see this error. Working on numerous reports may cause this error to appear on your desktop.

    • Users may encounter this error when working in the report center.

    Summing it up!

    We are concluding the blog here and hope you have successfully eliminated the QuickBooks keeps shutting down error. You can directly call our experts on 1.855.738.2784 if you are unable to rectify this error. Our experts are pro in dealing with such bugs and can be of help to you in case you are unable to fix this error on your own.