ACH Returns/Rejected donations-org specific
Creating a report for CODC to show which eCheck donations did not fund.
Malmi Senaweera
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25 steps
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2 minutes
Cardpointe
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Navigate to [https://www.cardpointe.com/account/#/dashboard](https://www.cardpointe.com/account/#/dashboard)
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Click "Reporting"
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Click "Date"
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Click "Last 30 Days" or how often you'd like to run the report.
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Click "Method"
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Click "ACH Reject"
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Click here.
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Click "Date"
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Click "Unsaved Report"
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Click "Save..."
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Type "eCheck Returns"
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Click "Public"
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Click "Save"
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Now if you wanted to run a report for all Rejected donations (which may include credit cards due to unusual activity)
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Click "Method"
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Click "ACH Reject" to unselect
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Click "Date"
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Click "Last 7 Days" or your preference for the report
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Click "Status"
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Click "Rejected"