Accept Customer Tickets Through Zendesk | Scribe

Accept Customer Tickets Through Zendesk

Created by Lauren from Scribe | 15 steps
Navigate to your Zendesk admin home. https://<your username>/admin/home
On the left pane, click on "Channels."
Click "Messaging"
Add your the instant messaging channels through which you want to accept customer tickets
Click "Text" to set up a phone number to receive customer tickets through texts

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