How to Become Certified to Sell UHC Assisted Living Plan | Scribe

    How to Become Certified to Sell UHC Assisted Living Plan

    • Robert Valincius |
    • 0 step |
    • 57 seconds
    Watch this entire video (Approx. 50 minutes):<>
    At the end of the video, pause and take a picture of this QR code with your phone camera.
    Click the link that pops up on your phone.
    Navigate to <>
    Complete the attestation that you watched the training video and hit "Done."
    If this attestation is not completed, the certification will NOT be loaded into your Learning Lab account. This is invitation-only and is dependent on that attestation to grant access.
    You will receive an email (the email attached to your UHC account) from: [[email protected]](mailto:[email protected]) that looks like this (typically within 24-48 hours after completing the training video and attestation)
    Once this email is received, you should have your invitation-only training loaded into your Learning Lab account typically within 24-48 hours.
    Navigate to [](
    Sign in with your United Healthcare ID
    Click "Knowledge Center"
    Click "Learning Lab"
    The invitation-only training should be under not started. If you don't see it, please follow step 12. If it's there, continue on to step 13.
    Click "In Progress"
    You should see the invitation below. If it's under "Not Started" it'll be at 0% started. If it's under "In Progress," it'll be at 50% complete. Click this.
    Click "Additional Resources." To access the 2024 study guide (has I-SNP & IE-SNP training material that is on the test), Click "Download."
    To begin the certification, Click on the "2024 Institutional and Institutional-Equivalent Special Needs Plans (I-SNP/IE-SNP) Assessment box.
    The assessment is 15 questions and requires a minimum of 85% to pass. You have 6 attempts to pass and will NOT be granted any extra tries. You may utilize the Study guide as you are taking the assessment.
    Once complete, you can print out your completed certification by clicking "Achievements"
    Click "Download certificate"
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