This guide was created with Scribe in 49 seconds. Sign in and create your own!
Access your company's IT support tickets
Bérénice Carrega |
0 step |
49 seconds
Navigate to [https://join.rzilient.club/](https://join.rzilient.club/)
2
Click "Tickets"
Zoom Saved
3
You can either see your own requests in "My tickets" or all employees' requests in "Company tickets"
Zoom Saved
4
Click "View Ticket" to have more information about the request
Zoom Saved
5
Access our ticketing tool Jira [rzilient.atlassian.net](http://rzilient.atlassian.net) in order to view the details of a given ticket\
Should you run into any issues, please contact [[[email protected]]]
Zoom Saved
6
All information about a ticket is displayed through the portal
Zoom Saved
7
Filter tickets depending on the resolution status and order by oldest/newest if needed
8
As an admin, you can also look for a specific ticket based on the employee's name
Have something to say?Create an account to leave messages for the author to see!Create an account
Feedback
This Scribe is in tip-top shape!Leave feedback if there are any issues with this Scribe