Accessing Attached Pictures On Work Orders In Planon

This guide provides a straightforward process for accessing attached pictures on work orders within the Planon system, making it easier to manage and review important visual documentation.

Jennifer Fullerton
10 steps
34 seconds

Dartmouth

Navigate to <https://facilities.dartmouth.edu/home/BP/WebClient?2#0000001151>

Click on the FO&M Supervisors Tab

Click "Work administration"

Click "Orders" or filter inside of properties and filters to find your work order

Click on the Work Order you are trying to access

Click "Order details"

Click "Communication logs"

Select the image you are trying to access

If the attached pictures were submitted by a technician through Planon Live, the image will show up in the general popup box to the right, and you can click the picture to enlarge the image

If the attached pictures were submitted by a requestor on the website, click on the gallery image button on the Document (Secure) line to open in a separate tab