Accessing Parent Portal in Passage Health

Trey Staley
18 steps
3 minutes

Passagehealth

Navigate to [https://clinical.passagehealth.com/dashboard](https://clinical.passagehealth.com/dashboard)

On the top left, click this "Clients" icon.

Here you will see your child's name. If you click their name, it will take you to their profile.

When you click "Sessions" you will now see all of the sessions that your child has received here at Spark. There are multiple different types of session we run throughout a day.\ Direct Therapy - typical 1:1 sessions ran by our technicians where you will see session summaries and the programs that your child worked on for that session\ Lunch or Recess - your child may be in a small group during this time (two children, one technician) but you will only see your child's programming\ Protocol Modification - these are sessions ran by your child's BCBA or BCaBA. You will not see the details of these sessions\ Speech or Occupational Therapy - if your child receives these services at Spark, you will not see the details within this portal, but the notes can be sent to you by request

In the "Reports" tab, you may see the reports that our clinicians are working on. These are the reports that you review with your child's clinician during reassessment periods, they are not fully available on the parent portal.

When you click on the "Profile Tab" you will see your child's information. When you scroll down you will see information about demographics, insurance emergency contacts, care team, and authorizations.

If you scroll back up to the top of the page and on the left hand side, click on the "Team" icon it will take you to your profile.

Click on your account.

Across the top of your profile, you will see "Sessions," "Documents," and "Profile."\ Sessions and Documents are not features you will have access to. On your "Profile" tab you will see contact information, clinical information, and your child's profile.

Scroll back up and on the left hand side, click the "Schedule" icon.

Your child's schedule will then show in a weekly view. You can use date arrows to go back to previous weeks.

When an event appears, you can click on the session.

Click "Details"

Click the arrow within the green highlighted box.

This will take you to the specific session in your child's profile. You will see the overview of the session.

You will see the Data collected throughout the session.

You will see the Session Details/Summary.

As stated in a previous step, there are multiple different types of session we run throughout a day.\ Direct Therapy - typical 1:1 sessions ran by our technicians where you will see session summaries and the programs that your child worked on for that session\ Lunch or Recess - your child may be in a small group during this time (two children, one technician) but you will only see your child's programming\ Group Therapy - your child may be in a small group (two children, one technician) during our STAR program\ Protocol Modification - these are sessions ran by your child's BCBA or BCaBA. You will not see the details of these sessions\ Speech or Occupational Therapy - if your child receives these services at Spark, you will not see the details within this portal, but the notes can be sent to you by request