Navigate to [https://join.rzilient.club](https://join.rzilient.club/)

Open the details of the equipment in question

Go to the Fleet page, select the equipment to be reset and click on ‘Clear’

Security & Privacy Tools
Activate the device's safety lock
Secure
Reboot for optimal performance
Reboot
Clear device sensitive information
Clear

The following conditions must be met for the request to be effective:

**- The computer must be switched on, plugged in and connected to the Internet;**

⚠️ To **reset a MacBook** whose **hard disk is encrypted** via **FileVault**, the **user** **session must be unlocked**.

**Be patient**: the reset request is not instantaneous, so you may have to wait a few moments. If the remote reset is still not launched after a long wait, make sure you have met the above conditions.

Once the reset is complete, the computer will be :

- reset to factory defaults
- de-enrolled from the MDM
- still inventoried on the platform and allocated to stock

Accessing the Fleet Feature on Rzilient Club