Enter your username and password and click "Login"
3
Select Helpdesk
4
Click "Administration"
5
If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
6
Click "Job Types"
7
Select the required hospital from the drop-down box
8
Click "Add New"
9
Click "Multi-Step Job"
Add a Standalone Job
A standalone job is one that does not sit within a parent category. \
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In this example, "Repair Broken Glass" is a standalone job, whereas "Interior Glass" is a parent category which contains sub-type jobs
10
Click "Standalone"
11
Click "Next"
12
Select the job category
13
Select the job priority
14
Enter the job description
15
Enter the estimated task duration
16
Click "Next" and skip to Step 25
Add a Sub-Type Job
A sub-type job is a job that sits within a parent container. \
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In this example, "Interior Glass" is the parent category and the sub-type jobs are "Cracked Interior Glass" and "Interior Glass Smashed"