Add a Multi-Step HardFM Job | Scribe

    Add a Multi-Step HardFM Job

    • Lucy Sonner |
    • 40 steps |
    • 2 minutes
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
      6
      Click "Job Types"
      7
      Select the required hospital from the drop-down box
      8
      Click "Add New"
      9
      Click "Multi-Step Job"

      Add a Standalone Job

      information ordinal icon
      A standalone job is one that does not sit within a parent category. \ \ In this example, "Repair Broken Glass" is a standalone job, whereas "Interior Glass" is a parent category which contains sub-type jobs
      10
      Click "Standalone"
      11
      Click "Next"
      12
      Select the job category
      13
      Select the job priority
      14
      Enter the job description
      15
      Enter the estimated task duration
      16
      Click "Next" and skip to Step 25

      Add a Sub-Type Job

      information ordinal icon
      A sub-type job is a job that sits within a parent container. \ \ In this example, "Interior Glass" is the parent category and the sub-type jobs are "Cracked Interior Glass" and "Interior Glass Smashed"