Add a Parent Container for HardFM Jobs | Scribe

    Add a Parent Container for HardFM Jobs

    • Lucy Sonner |
    • 16 steps |
    • 2 minutes
      information ordinal icon
      Parent containers are categories that contain sub-type jobs. For example, the parent container "Sinks" for jobs in the "Plumbing" category might contain jobs such as "Sink Blocked", "Taps not Working" or "Sink Leaking".\ \ Parent containers must be set up before jobs can be added to them
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
      6
      Click "Job Types"
      7
      Select the required hospital from the drop-down box
      8
      Click "Add New"
      9
      Click "Regular Job"
      10
      Click "Next"
      11
      Click "Parent Container"
      12
      Click "Next"
      13
      Select the job category
      14
      Select the priority
      15
      Enter the parent container description
      16
      Click "Finish"