Add a Part to a Help Desk Ticket

This guide shows how to efficiently update help desk tickets by adding parts, ensuring accurate records and streamlined communication for better ticket management and support.

Select "Help Desk" to access the help desk sub-menu.

Access the ticket you wish to update by selecting either "Manage" or "My Tickets".

Select the help desk ticket that you wish to add a part to.

Select the part or parts used on the help desk ticket.

Select "Save" to save the part to the ticket record.

Add a Part to a Help Desk Ticket

This guide shows how to efficiently update help desk tickets by adding parts, ensuring accurate records and streamlined communication for better ticket management and support.

Select "Help Desk" to access the help desk sub-menu.

Access the ticket you wish to update by selecting either "Manage" or "My Tickets".

Select the help desk ticket that you wish to add a part to.

Select the part or parts used on the help desk ticket.

Select "Save" to save the part to the ticket record.