Add and Edit Rooms (Helpdesk) | Scribe

    Add and Edit Rooms (Helpdesk)

    • Lucy Sonner |
    • 0 step |
    • 3 minutes
      Navigate to Synbiotix
      Enter your username and password and click "Login"
      Select Helpdesk
      Click "Administration"
      Click down through the levels of your organisation's structure until you reach ward level
      Select the ward
      The system may ask "Does this Ward have Ward Sections?". Click "No"

      Add a New Room

      Click "Add Area"
      Enter the area name
      Enter the room code (if required). This number is usually found on the door or door frame.
      Select the room type (functional risk)
      The Synbiotix Cleaning Standards system uses room functional risks to determine audit frequency. \ \ If your site does not use Cleaning Standards, you can select any value. It will not impact the Helpdesk.\ \ For more information about Functional Risks, please click here: <https://scribehow.com/shared/Add_and_Edit_Rooms_Cleaning_Standards__VDoCezt5SQ-DKJ4KiEbEjg>
      The Active status will be set to "Yes" by default. Inactive rooms will not be visible within the system
      Click "Save"

      Bulk Upload Rooms

      You can add multiple rooms at once, if required
      Click "Download Area Template"
      Click "for ward section: areas without ward sections"
      An Excel file will download to your computer. Enter the room information in the file and save it
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