Adding Agents and Admins to a Zendesk Account | Scribe

    Adding Agents and Admins to a Zendesk Account

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    • 3 minutes

      Adding an Agent to Your Zendesk Account

      Navigate to your admin dashboard in Zendesk
      Click "People"
      Click "Team members"
      Click "add user"
      Click the "Name" field and enter the name of the new agent
      Click the "Email" field to add the agent's email
      Select "User Type"
      Click "Agent"
      Click "Add"

      Adding an Admin to your Zendesk account

      Click "People"
      Click "Team members"
      Click "add user"
      Click the "Name" field and enter the name of the new admin
      Click the "Email" field and enter the email of the new admin.
      Click "Staff member" under "User Type"
      Click "Administrator"
      Click "Add"
      Lauren

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