Adding Agents and Admins to a Zendesk Account | Scribe

    Adding Agents and Admins to a Zendesk Account

    • PickPackGo India |
    • 0 step |
    • 3 minutes

    Adding an Agent to Your Zendesk Account

    Navigate to your admin dashboard in Zendesk
    Click "People"
    Click "Team members"
    Click "add user"
    Click the "Name" field and enter the name of the new agent
    Click the "Email" field to add the agent's email
    Select "User Type"
    Click "Agent"
    Click "Add"

    Adding an Admin to your Zendesk account

    Click "People"
    Click "Team members"
    Click "add user"
    Click the "Name" field and enter the name of the new admin
    Click the "Email" field and enter the email of the new admin.
    Click "Staff member" under "User Type"
    Click "Administrator"
    Click "Add"

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