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Adding Agents and Admins to a Zendesk Account
Lauren Funaro
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0 step
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3 minutes
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Adding an Agent to Your Zendesk Account
Adding an Admin to your Zendesk account
Adding an Agent to Your Zendesk Account
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Navigate to your admin dashboard in Zendesk
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Click "People"
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Click "Team members"
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Click "add user"
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Click the "Name" field and enter the name of the new agent
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Click the "Email" field to add the agent's email
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Select "User Type"
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Click "Agent"
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Click "Add"
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Adding an Admin to your Zendesk account
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Click "People"
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Click "Team members"
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Click "add user"
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Click the "Name" field and enter the name of the new admin
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Click the "Email" field and enter the email of the new admin.
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Click "Staff member" under "User Type"
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Click "Administrator"
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Click "Add"
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