Adding a Customer to AppRiver Portal | Scribe

    Adding a Customer to AppRiver Portal

    • Magdalena Simanjuntak |
    • 11 steps |
    • 41 seconds
    • AppriverAppriver
    • AutotaskAutotask
    • LivepersonLiveperson
    • UtilisUtilis
    • BingBing
    1
    Navigate to [https://cp.appriver.com/PP/Default.aspx](https://cp.appriver.com/PP/Default.aspx)
    2
    Click "Customers"
    3
    Click "ADD CUSTOMER"
    4
    Type the new customer's name (Informations source is from Autotask)
    5
    Fill in the fields (except Website & External Customer Account Number).
    6
    Fill the field: Country first and then the rest.
    7
    Click "ADD CUSTOMER"
    8
    Setup GDAP, by clicking Schedule/Schedule Actions on Customer's section.
    9
    Need to Setup GDAP in order to be available to provision subscriptions. Go to Schedule Actions > Permissions Setup
    10
    Tenant ID: from CIPP (source Service Desk) Setup Contact: [email protected] Click Send and inform Service Desk
    11
    GDAP has already been accepted. And ready to provision licenses.