Adding a Scribe to Salesforce Knowledge
Assuming you have a rich text field in your Salesforce Knowledge articles, you can easily add a Scribe using the "Export to HTML" functionality.
Aaron Podolny
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12 steps
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29 seconds
Salesforce
1
Open up Salesforce Knowledge.
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Click "New"
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Click on the rich text field in the article.
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Switch to the Scribe you want to include.
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Click "Share"
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Click "Export"
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Click "Export" next to "Export as HTML"
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Click "Copy to Clipboard"
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Click here and then paste.
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Fill out the other required fields.
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Click "Save"
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You'll now see the Scribe in the body of the Salesforce Knowledge article.