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Adding a comment when resolving an item
Kaarina Nieminen
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0 step
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20 seconds
Obzervr
1
Navigate to the Exception Management or Feedback Management list.
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2
Click on the status of the item you want to update.
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3
If you select "Action Completed," you will be prompted to enter a comment.
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Enter a comment and click "Confirm" to save your comment. It will show as a Resolved Comment on the Comment fly out.
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