Save for Later
This guide was created with Scribe in
2 minutes.
Sign in and create your own!
Agent Chat Tool
Sentrilock
Reviewing/Replying to New or Past Messages
1
To initiate a chat with other agents in our system, begin by logging into our platform, either through the website or mobile app.
2
Once logged in, select the text icon.
Zoom Saved
3
From this page you can review unread and read chat threads or start a new chat by clicking "+New Chat".
Zoom Saved
4
After selecting the property related to a message, you can choose the agent whose message you want to review.
Zoom Saved
5
From here you can read the agent's message to you.
Zoom Saved
6
You can respond in the chat pox provided. Click "Send"
Zoom Saved
7
Now you can move to your other messages. Again, select the listing you want to see communications about.
Zoom Saved
8
And click through the agent's name.
Zoom Saved
9
Type out your message and hit 'Send'. The agent will receive a notification that you have replied.
Zoom Saved
Starting a New Chat Session - As Showing Agent
10
You can also start a new chat via this screen.
Zoom Saved
11
Search by listing or agent. Select the listing you want to communicate about.
Zoom Saved
12
Click "Start New Chat"
Zoom Saved
13
Type your message in the text box provided.
Zoom Saved
14
Click "Send"
Zoom Saved
Starting a New Chat Session - As Listing Agent
15
Click "chat" button on top bar
Zoom Saved
16
Click "+New Chat"
Zoom Saved
17
Search for your listing and click the result to select it.
Zoom Saved
Have something to say?
Create an account to leave messages for the author to see!
Create an account
Feedback
This Scribe is in tip-top shape!
Leave feedback if there are any issues with this Scribe