Agent Chat Tool | Scribe

    Agent Chat Tool

      Reviewing/Replying to New or Past Messages

      To initiate a chat with other agents in our system, begin by logging into our platform, either through the website or mobile app.
      Once logged in, select the text icon.
      From this page you can review unread and read chat threads or start a new chat by clicking "+New Chat".
      After selecting the property related to a message, you can choose the agent whose message you want to review.
      From here you can read the agent's message to you.
      You can respond in the chat pox provided. Click "Send"
      Now you can move to your other messages. Again, select the listing you want to see communications about.
      And click through the agent's name.
      Type out your message and hit 'Send'. The agent will receive a notification that you have replied.

      Starting a New Chat Session - As Showing Agent

      You can also start a new chat via this screen.
      Search by listing or agent. Select the listing you want to communicate about.
      Click "Start New Chat"
      Type your message in the text box provided.
      Click "Send"

      Starting a New Chat Session - As Listing Agent

      Click "chat" button on top bar
      Click "+New Chat"
      Search for your listing and click the result to select it.
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