Alpha Workforce Walkthrough

Joe
10 steps
3 minutes

Alphawingman

**Step 1:** Navigate to [https://workforce.alphawingman.aero/login](https://workforce.mroinsider.com/login)

**Step 2: Access Technician Profile**\ Select **“Technician Pin”** to open the technician’s profile. - A **green pin** indicates the technician is **on duty and available** for dispatch. - A **yellow pin** indicates the technician is **currently working a job**. - A **red pin** indicates the technician is **Off Duty**. - A **grey pin** indicates the technician is on **PTO**.

**Step 3: Filter Map by Technician Type**\ Use the **filter menu** in the map view to select **specific technician types**.

**Step 4: Filter Map by Technician Status**\ Use the **filter menu** on the map view to select **different status types.**

**Step 5: Search Technician by Name**\ Use the **search bar** in the technician list to find a technician by name.

**Step 6: Select Technician**

**Step 7: Open a message**\ Click the **message icon** to open the chat window and view your conversation.

**Step 8: Message Technician**\ Click the **message box** to enter your message.

**Step 9: Send Message**\ Type your message and click **"Send"** to deliver it to the technician.

**Step 10: Monitor Live Updates**\ Click the **Live Updates** button at the top of the screen to open the section. The **Live Updates** area shows technicians who have been **active or updated in the past 24 hours**, giving you real-time visibility into recent activity.