Answering an RFI | Scribe

    Answering an RFI

    • 16 steps

    Issuing an RFI for an Answer

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    Tip!  Only an RFI Administrator can issue the question to the Q&A Workflow. The RFI Administrator can also provide the answer and close the RFI without issuing it to the Q&A Workflow.
    1
    Click "Issue Question to Paint Workflow for Answer" to Issue the RFI to workflow and change the status to "Issued" and the Due Date will be calculated.
    2
    Click "Edit" to edit the question before issuing to the Q&A Workflow.
    3
    Click "Share " to share a direct hyperlink to the RFI.
    4
    Click "Add Comment / Suggest Answer" to add any additional comments and/or suggest the answer.
    5
    Click the "Answer Suggested - I think this answers the question. Checking will alert all Workflow members" field. This will highlight and suggest this answer to the Answer Administrator.
    6
    Click "Submit"
    7
    Click "Add People to this RFI" or "Edit People on this RFI" to edit the workflow.
    8
    Click "Show Activity" to view all user activity.

    Answering an RFI

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    Tip! The RFI Administrator and/or the Answer Administrator can provide the Answer.
    9
    Click "Provide Answer" to answer the RFI.
    10
    Click "Add Comment / Suggest Answer" to add any additional comments and/or suggest the answer.
    11
    Click here to input your answer and attach any supporting documents to help with your answer.
    12
    Click the "Answer Suggested - I think this answers the question. Checking will alert all Workflow members." field. This will highlight and suggest this answer to the Answer Administrator.
    13
    Click "Submit"
    14
    Any comment that is flagged as Answer Suggested can be copied to the Answer and modified as needed.
    15
    Provide or edit the copied answer as needed then click Submit.
    16
    The RFI Administrator and Answer Administrator can modify the roles as needed to obtain the answer.