Approve a Claim in the Employer Portal

Daniel Kelly
15 steps
2 minutes

On your Portal home page, select "View Claims". There should be a number in the box indicating the number of claims you have to approve

Find the claim you wisht to process and click "Complete"

Review the details of the claimant and click "Save and Next"

Review and answer the questions based on the information provided to you on this screen. If the information submitted by the worker is not correct or you do not agree, populate the information you believe is correct

Click "Save and Next"

Review the claim type and dates, if the type or dates are incorrect, you can update these using the options on screen. If you change the leave dates the claim will be directed back to your worker for review and approval before being sent to MyLeave for processing

Once the details are correct, click "Save and Next"

Review the employment type, if the type is incorrect, you can update these using the options on screen

Once the details are correct, click "Save and Next"

Please take note of the requirements for providing pay rates in the next step.

Click "Add Pay Rate" to populate pay rates.

Each time a pay rate or allowance changes, add a new pay rate line and click "Save" against each line

Where the information supplied meets certain rules, we will require additional information to support the claim. Add the information and upload supporting documentation here.

Once all pay rates / allowances have been populated and saved, click "Save and Next"

Click the declaration check box

Click the "Submit" button

Approve a Claim in the Employer Portal

Daniel Kelly
15 steps
2 minutes

On your Portal home page, select "View Claims". There should be a number in the box indicating the number of claims you have to approve

Find the claim you wisht to process and click "Complete"

Review the details of the claimant and click "Save and Next"

Click "Save and Next"

Once the details are correct, click "Save and Next"

Review the employment type, if the type is incorrect, you can update these using the options on screen

Once the details are correct, click "Save and Next"

Please take note of the requirements for providing pay rates in the next step.

Click "Add Pay Rate" to populate pay rates.

Each time a pay rate or allowance changes, add a new pay rate line and click "Save" against each line

Where the information supplied meets certain rules, we will require additional information to support the claim. Add the information and upload supporting documentation here.

Once all pay rates / allowances have been populated and saved, click "Save and Next"

Click the declaration check box

Click the "Submit" button